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Privacy Policy

 

Introduction

 

Your privacy is important to us.  This Privacy Policy (“Policy”) tells you the type of information we collect as part of our operation of the Sage Lifestyle Limited ("Sage Lifestyle Limited”) website and what we use it for.

 

This Policy only relates to our site.  To the extent our website contains any links to other websites you should review what their privacy policy is separately before providing them with any personally identifiable information. We are not responsible for third party websites. You are responsible for your own user name, email address and password details. If you choose to share any or all of these details with third parties via links with our website then you are responsible for all actions taken with this information. 

 

The Privacy Policy forms part of our Terms and Conditions and by viewing or accessing this website you acknowledge that you have read, understood and agreed to be bound by the Terms and Conditions including this Policy.

 

The information we collect

 

Information collected is generally of two types, either Personally Identifiable Information or Aggregated Non-Identifiable Information.

 

Personally Identifiable Information

 

This is provided by you when you make an inquiry via our website, ask for a quote either through the website, by email or phone, submit an order or purchase goods from us, or register for services we offer such as emails, newsletters and notification of special offers or new product releases or have registered for member only sections of our website to the extent one exists. Personally Identifiable information we collect may include your name and address, contact phone numbers, method of payment and delivery address in order to enable us to process your order.  

Aggregated Data – Anonymised Data

 

This information does not identify you individually and is not linked to any personally identifiable information that you may have provided.  The information is generated by our website systems and analytics packages as they track our website traffic. This involves the use of Cookies (see below). We use this aggregated data to improve the performance of our website and better target our general advertising and Google Ads marketing campaigns. 

 

The information we collect of either type is used to:

  • to verify your identity if you have issues logging onto our website or need assistance with a forgotten password.

  • promote our business and deliver our products & services

  • help us improve & personalise our products & services

  • undertake direct marketing & re-marketing (including Google Ads Re-marketing Campaigns) to you

  • process orders & manage payment risk

  • manage manufacturer warranty claims

  • otherwise improve our business, products & services

If you receive emails, newsletters or promotional or other direct marketing material from us and no longer wish to receive them you can click the “unsubscribe” link in the email, newsletter or promotional material.

We do not retain your credit card or payment details.  These cannot be accessed by SAGE. Lifestyle personnel. Payments are processed through the PayPal platform not the SAGE. Lifestyle website itself. 

 

Who We Share the Information With

 

The information may be hosted with a third party service provider that hosts our website and we retain customer lists within our website that has been created using the Wix platform.  Our agreements with them protect the information from any unauthorised use.  WIx serves as a "Processor" and not as a "Controller" of Users  Information (as defined by the General Data Protection Regulation ("GDPR"). This means SAGE. Lifetsyle controls what the information collected is used for and in compliance with this policy not WIx.

 

The Aggregated Data - Anonymised Data may be shared with other third parties such as advertisers, media platforms and our business partners. This data is not personally identifiable. Personally Identifiable Information is only shared with third parties if we believe that in in good faith we are required to do so by law, or to facilitate court proceedings or to enforce our Terms and Conditions and protect our rights. Otherwise your personal information is not sold or leased to third parties. 

 

Cookies

 

Cookies are small pieces of information that reside in a browser related file on your computer when you use our website.  Cookies are widely used on most major websites and we use them to improve the experience for users of our website.  Cookies do not provide us with any personally identifiable information rather they provide anonymous details such as your IP address, the browser used and computer platform used and the areas of the website that have been browsed, time, number of sessions and location data. 

 

This aggregated information generated by the Cookies is used by us for:

  1. Tracking traffic patterns and the demographics of the traffic to our website.

  2. Improving the performance and structure of our website; and

  3. Evaluate the effectiveness of our online advertising including clicks via email, direct marketing or re-marketing campaigns.

 

If you would prefer that we did not use cookies with you, you can refuse them by turning them off in your browser and/or deleting them from your hard drive. 

 

Google Re-marketing

 

Sage Lifestyle uses Re-marketing within Google Ads to advertise online and assist in improving the effectiveness and personalisation of our online marketing campaigns.

Access to Your Personal Information

You can have access to the personal information we hold about you.  Should you wish to access this information please contact us at info@sagelifestyle.co.nz.

We endeavour to ensure your personal information is accurate, complete and up to date.  To assist us with this please contact us as above if any of the details you have provided change.

Changes to our Privacy Policy

 

We reserve the right to change this Privacy Policy from time to time and to upload the revised Policy to our website.  We encourage you to periodically review this Policy as once we have uploaded a revised Policy to our website your use of our website is subject to that revised Policy. By continuing to use our website you accept any changes that have been made to the Privacy Policy and the Terms and Conditions.

 

Severability

 

If any provision of this Privacy Policy is held to be invalid, void, or unenforceable for any reason, the remaining provisions shall, to the maximum extent possible, remain in full force and effect.