The information we collect
We collect certain information about the users of our site that enables us to process and deliver orders, send emails, special offers or newsletters to those that have registered for them and to improve the performance of our website. Information collected is generally of two types, either personally identifiable information or aggregated non-identifiable information.
Personally Identifiable Information
This is provided by you when you register for services we offer such as emails, newsletters and notification of special offers or new product releases or have registered for member only sections of our website. In the latter instance we may use the personally identifiable information to verify your identity if you have issues logging onto our website or need assistance with a forgotten password. We also collect certain details such as name and address, contact phone numbers, method of payment and delivery address in order to enable us to process your order. Unless you click the “ remember me button” in the cart and check-out part of our website the details provided to process orders will not be retained by us once your order has been effected.
Where you have registered to receive emails, newsletters or promotional material from us and no longer wish to receive them you can click the “unsubscribe” link in the email, newsletter or promotional material.
Aggregated Data – anonymised data
This information does not identify you individually and is not linked to any personally identifiable information that you may have provided. The information is generated by our website systems and analytics packages as they track our website traffic. We use this aggregated data to improve the performance of our website and better target our general advertising.
Who we share the information with
The information may be hosted with a third party service provider that hosts the website. Our agreements with them protect the information from any unauthorised use. The aggregated data may be shared with other third parties such as advertisers, media platforms and our business partners. This data is not personally identifiable. Personally identifiable information is only shared with third parties if we believe that in in good faith we are required to do so by law, or to facilitate court proceedings or to enforce our Terms and Conditions and protect our rights. Otherwise your personal information is not sold or leased to third parties. In all other circumstances we require your prior permission before sharing any personally identifiable information and this will be confirmed at the time you are asked to provide it.
You are responsible for your own user name, email address and password details. If you choose to share any or all of these details with third parties then you are responsible for all actions taken with this information.
Credit Card Details
Your credit card details are not held by Sage Lifestyle and cannot be accessed by Sage Lifestyle personnel. Your credit card details are not processed via the Sage Lifestyle website.
Cookies are small pieces of information that reside in a browser related file on your computer when you use our website. Cookies are widely used on most major websites and we use them to improve the experience for users of our website. Cookies do not provide us with any personally identifiable information rather they provide anonymous details such as your IP address, the browser used and computer platform used and the areas of the website that have been browsed. This aggregated information is used by us for:
Tracking traffic patterns and the demographics of the traffic to our website.
Improving the performance and structure of our website.